About Ecombirds
A remote e-commerce operations team, based in India
We support online stores worldwide with customer support, dispute management, product listings and store operations.
Who we are
An extension of your team
Ecombirds is a remote e-commerce operations team based in India, supporting online stores worldwide. We bring more than 8 years of hands-on experience and 140+ completed client projects, covering customer support, dispute management, product listings and store operations.
We work with domestic clients in India as well as international clients, including the United States, the Netherlands, Germany, Spain, Australia and the United Kingdom. Our team works in English, Hindi, Dutch, German and French. We work as an extension of your team: learning your brand voice, following your policies and keeping your customers and your payment accounts healthy.
Clients in India and worldwide
Serving domestic and international clients
We work with e-commerce brands in India and have assisted clients across the globe, including:
Our values
What we stand for
Accuracy
Every reply, listing and dispute is checked against your policies before it goes out.
Clear communication
Regular reports and quick answers, in your time zone and your language.
Accountability
We own the outcomes we are responsible for and flag issues early.
Long-term partnerships
We aim to become a permanent part of your team, not a one-off vendor.
Let’s grow together
Ready to hand off your e-commerce operations?
Book a free consultation and we will show you how Ecombirds can reduce your workload, win more disputes and keep your customers happy.