Careers at Ecombirds
Grow your career with a team of talented women
Our team is made up of skilled women supporting e-commerce brands around the world, and we especially encourage women to apply. Everyone is welcome to submit an application.
Why work with us
A place to learn, grow and do great work
Global clients
Support e-commerce brands in the US, Europe, Australia and the UK.
Modern tools
Work with Zendesk, Gorgias, Freshdesk and AI tools like ChatGPT and Claude.
Learn and grow
Build real skills in customer support, disputes and e-commerce operations.
Supportive team
Work alongside a friendly team that helps each other succeed.
Open roles
Current openings
Customer Support Executive
Help online stores look after their customers by email, chat and social media, on platforms like Shopify, Amazon, Etsy, eBay, Walmart and WooCommerce.
What you will do
- ✓Reply to customer emails and chats for client stores
- ✓Handle order tracking, refunds, returns and replacements
- ✓Follow each brand’s policies and tone of voice
- ✓Work in help desks such as Zendesk, Gorgias and Freshdesk
What we look for
- ✓Clear, friendly written English
- ✓Good typing speed and attention to detail
- ✓Comfortable working with computers and online tools
- ✓Experience in e-commerce support or other languages is a plus
Apply now
Send us your application
Fill in the form and attach your CV. Our team reviews every application and will contact shortlisted candidates.